Faulty-items

We're sorry to hear that you're experiencing an issue with your order.

To help us resolve the matter as quickly as possible, please complete the form below and our team will do their best to assist you.

If your item has arrived damaged or developed a fault, please attach clear photographs to support your claim. This will help speed up the resolution process.

Please include:

• A photo of the item
• A photo clearly showing the issue or damage
• A photo of the packaging, including any visible damage if applicable

Once we receive your information, we will review it and get back to you as soon as possible.